We challenge you to find another computer consulting firm in the South Florida area that would dare to make these promises:
Promise #1. Business Value. We provide organizations with predictable, business-focused IT services that optimize operations, manage risk and deliver measurable business value to our customers.
Promise #2. Complete Satisfaction Guarantee. If you aren’t 100% satisfied, then our job is not complete. We strive for excellence and will do whatever we can to make that happen.
Promise #3. Rapid Response Time. When it comes to computer repairs, we understand that time is of the essence. All service calls will be answered within 60 minutes or less – guaranteed!
Promise #4. Supersonic Repair Time. Many computer issues can be resolved remotely, which is our specialty. By securely accessing your network via the Internet, our technicians can quickly resolve problems without wasting too much of your time. If the problem can’t be solved remotely? No worries! A specialist can be dispatched for a same day service. It is our goal to get you up and running as quickly as possible.
Promise #5. Complex IT Solutions – Without the “Tech Talk”. Not all customers understand geeky “tech talk”, and we get that. We provide complex IT solutions with simple and easy to understand explanations.
Promise #6. “Surprise” Factor Removed. Before any project or repair takes place, our technician will assess the situation and inform you of any potential risks. Every necessary repair will be noted on our quote for customer review and authorization. We believe that honesty is the best policy to avoid any unwanted surprises.
Promise #7. Realistic Timelines and Budgets. We have seen it before – many computer repair companies will lowball you with a quote and then hit you with hidden fees throughout the project. We aren’t that company. We take pride in our work and want our customers to know that our original quote and timeline will remain the same from start to finish. No hidden surprises or delays.
Promise #8. Detailed and Accurate Billing. We believe that if you are paying for a service, you should understand exactly what you are paying for. This is why our billing service is guaranteed to be detailed, accurate and timely!